With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship. Role Description We are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca. This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation. Key Responsibilities * Prepare and send client invoices * Process and organize supplier invoices * Schedule and monitor supplier payments * Maintain records of receipts, expenses,



and important documentation * Track payment deadlines and key administrative datesPrepare and organize quarterly documentation for our external accounting firm * Maintain accurate filing systems and project records * Coordinate customer service requests and after‑sales support * Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients * Arrange service appointments and follow up on warranty claims * Resolve minor customer issues and ensure a positive customer experience * Communicate with suppliers, installers, and external partners * Support project coordination and general office administration Qualifications * Professional fluency in German and Spanish (spoken and written) – required * Strong organizational and administrative skills * Experience in office administration, customer service, operations, or bookkeeping support * Excellent communication and interpersonal skills * Ability to manage multiple tasks and priorities independently * Proficiency in Microsoft Office and digital administration tools * Customer-focused, proactive, and solution

📌 Administrative & Customer Care Coordinator (Islas Baleares)
🏢 Birgit Müller Cocina y Vida
📍 Islas Baleares