Overview

In this role you will support and evolve Oracle Fusion Cloud for an international industrial company during a key transformation. You will bridge business needs with technology, assist in the Oracle implementation, and sustain operations in the Enterprise Applications team post-live. You work with cross-functional teams and external partners to ensure reliable system performance and continuous improvement. The opportunity combines project involvement with long-term ownership in a general, home-based setting.

Responsabilidades

- Investigate, analyse and resolve incidents and requests across enterprise applications
- Provide functional support for Oracle Fusion Cloud applications
- Collaborate with internal teams and external partners to address incidents promptly
- Manage escalations and drive issues to resolution
- Adhere to SLAs while understanding priorities and urgency
- Proactively identify opportunities to improve performance, stability and user experience
- Translate business requirements into effective solutions with stakeholders
- Support Oracle implementation and enhancement projects with functional expertise
- Maintain Oracle Fusion security roles and Data Access Sets




- Create and maintain support documentation for service delivery

Requisitos principales

- At least 2 years in an Applications Support Analyst, Implementation Consultant, or similar role with end-user interaction
- At least 2 years of Oracle Fusion Cloud experience (or 1 year Fusion Cloud + Oracle EBS experience)
- Experience across multiple Oracle modules (implementation, consulting, or support)
- Professional proficiency in English and Spanish
- Strong analytical and problem-solving skills
- Good communication and interpersonal skills
- Ability to manage multiple priorities and adapt to changing requirements
- Autonomy, ownership and accountability
- Results-driven with commitment to high-quality service
- Nice to have: BI Publisher, SQL, Oracle Integration Cloud (OIC)
- Experience with Procurement (PO), Order Management (OM), Manufacturing modules would be valuable

- Customer-focused mindset
- Strong communication skills
- Proactive and initiative-taking
- Oracle Fusion Cloud
- Oracle E-Business Suite (EBS) experience as a plus
- BI Publisher (nice to have)

📌 Applications support analyst – oracle fusion cloud (Zaragoza)
🏢 Ethikos
📍 Zaragoza