Italian Speaking Customer Service Agent For Scalable Capital
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading integral enterprises. We pride ourselves on delivering white-glove service to our candidates while facilitating long-term career growth in the most dynamic international markets.
Job Overview
We are currently seeking a professional to fill the Italian Speaking Customer Service Agent For Scalable Capital position in Greece. This is a unique opportunity to join the innovative banking industry and provide high-quality support to clients within a fast-paced fintech environment, contributing to one of the most exciting Italian-speaking jobs currently available in Europe.
Key Responsibilities
• Deliver exceptional customer support to Scalable Capital users regarding banking inquiries and investment account management.
• Maintain high standards of professionalism while navigating complex banking regulations and security protocols.
• Assist clients with onboarding,



document verification, and transactional queries with precision and empathy.
• Act as a brand ambassador for the banking sector by providing clear, accurate, and helpful information to Italian-speaking customers.
• Collaborate with cross-functional teams to resolve technical or financial issues reported by end-users.
• Contribute to the continuous improvement of customer experience metrics by providing constructive feedback to management.
• Handle sensitive financial data with the utmost confidentiality and in full compliance with GDPR and banking security standards.

• Native or fluent Italian (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in the banking and fintech sectors, with a proactive approach to learning financial products.
• Exceptional verbal and written communication skills suitable for high-level banking correspondence.
• Ability to work on-site i

📌 Italian Speaking Customer Service For Scalable Capital (España)
🏢 Mercier Consultancy Group
📍 España