Overview
You will provide advanced technical support for Cross Domain products in high-security environments, working with security administrators and engineering teams to resolve incidents and improve solutions. You'll deploy and maintain internal/demo platforms, and contribute to technical documentation and procedures. You'll gather customer needs and relay improvement ideas to the product team, helping to shape secure, reliable deployments. This role offers growth through a personalized development plan, mobility options, and a strong wellbeing program.
Compensaciones / Ventajas relocation package
competitive compensation with ongoing reviews
wellbeing program (health, dental, accident insurance)
free fruit and coffee
training and personal development
discounts on brands
Responsabilidades Analyze and resolve incidents in high-security systems
Provide technical guidance to deployment, commissioning, and upgrade teams
Deploy and maintain internal platforms and demo environments




Contribute to technical documentation and operating procedures
Collect customer needs and propose product improvements
Requisitos principales Experience in communications infrastructure, perimeter security, or cybersecurity
B2 level English
Networking knowledge: TCP/IP, application protocols, firewalls, switches, routers, traffic analysis
Windows and Linux knowledge
Virtualization administration and maintenance
Security knowledge: cybersecurity, perimeter security, PKI
Familiarity with ENS and CCN-STIC is a plus
Ability to write and maintain technical documentation
Problem-solving in complex environments
Cross-functional collaboration
Clear technical communication
TCP/IP and application protocols
Firewall, switch, router configuration
Network traffic analysis

📌 Senior Technical Support Specialist (Tres Cantos)
🏢 GMV
📍 Tres Cantos