05 oct
|
Elevate CloserHire
|
Barcelona
05 oct
Elevate CloserHire
Barcelona
CloserHire is partnering with a integral customer experience provider to recruit a Danish-speaking Customer Service Representative for their on-site team in Barcelona or Benalmadena or Valencia. This is your opportunity to be part of a growing international team that supports leading electric vehicle brands and empowers customers through innovation and excellence. As a Customer Service Representative, you’ll be the first point of contact for customers, delivering support that goes beyond expectations.
Highlights:
Relocation support included
Extra bonus/commission on top of base salary (EUR)
Responsibilities:
Handle incoming contacts via phone, email, chat, and other channels to resolve user inquiries
Log cases accurately in the system and provide timely responses within service level agreements
Maintain a deep understanding of services and products tailored to the electric vehicle industry
Collaborate with teammates and offer support during absences or increased workloads
Fulfill administrative duties such as tracking leave and attending scheduled sessions
Contribute to continuous improvement initiatives led by your Supervisor or Mentor
Maintain high standards of quality, service performance, and customer satisfaction
Qualifications:
Are proficient or bilingual in Danish and fluent in English
Have at least 1 year of experience in a customer service environment
Possess basic IT knowledge (Windows, MS Office, internet settings)
Show a proactive attitude and enjoy helping people
Are capable of taking ownership and solving customer issues efficientlyBring experience from the automotive or electric vehicle industry – a strong advantage
Are naturally collaborative, adaptable, and eager to grow
#J-18808-Ljbffr
📌 Danish-Speaking Customer Service Representative (Barcelona)
🏢 Elevate CloserHire
📍 Barcelona