05 oct
|
Ethikos
|
San Sebastián
05 oct
Ethikos
San Sebastián
Overview
In this role you will support and evolve Oracle Fusion Cloud for an international industrial company during a key transformation. You will bridge business needs with technology, assist in the Oracle implementation, and sustain operations in the Enterprise Applications team post-live. You work with cross-functional teams and external partners to ensure reliable system performance and continuous improvement. The opportunity combines project involvement with long-term ownership in a general, home-based setting.
Responsabilidades Investigate, analyse and resolve incidents and requests across enterprise applications
Provide functional support for Oracle Fusion Cloud applications
Collaborate with internal teams and external partners to address incidents promptly
Manage escalations and drive issues to resolution
Adhere to SLAs while understanding priorities and urgency
Proactively identify opportunities to improve performance, stability and user experience
Translate business requirements into effective solutions with stakeholders
Support Oracle implementation and enhancement projects with functional expertise
Maintain Oracle Fusion security roles and Data Access Sets
Create and maintain support documentation for service delivery
Requisitos principales At least 2 years in an Applications Support Analyst, Implementation Consultant, or similar role with end-user interaction
At least 2 years of Oracle Fusion Cloud experience (or 1 year Fusion Cloud + Oracle EBS experience)
Experience across multiple Oracle modules (implementation, consulting, or support)
Professional proficiency in English and Spanish
Strong analytical and problem-solving skills
Good communication and interpersonal skills
Ability to manage multiple priorities and adapt to changing requirements
Autonomy, ownership and accountability
Results-driven with commitment to high-quality service
Nice to have: BI Publisher, SQL, Oracle Integration Cloud (OIC)
Experience with Procurement (PO), Order Management (OM
📌 Applications Support Analyst – Oracle Fusion Cloud (San Sebastián)
🏢 Ethikos
📍 San Sebastián