Over the past years,
Verisure
has experienced an exceptional and resilient financial performance with
a very long
track record
of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go-To-Market approach and replicable business model for expansion into new countries.
Our strong and visionary Management Team is now supporting the business' next phase of growth with a robust business plan for value creation.
On the back of the extraordinary growth we have enjoyed in the past years, the company is implementing its new Billing solution, built around ARIA Systems. The Billing PM is a key member of the implementation team and
play
a critical role
to achieve
this
objective
.
The company's success depends on its
people
and it invests in them every day. Working with
Verisure
is being
part of an industry leading world-class company that has a strong entrepreneurial spirit.
About the role
Verisure
is looking for a hands-on, driven OTC Transformation Senior Program Manager to join our Billing Transformation team across Europe. You will report to the General Billing Project Director and play a key role in delivering a large-scale billing system transformation across 18 countries.
You will co-lead the implementation of a new billing ecosystem (ARIA), starting with Spain and then rolling out across multiple markets. The role combines program leadership with hands-on involvement, coordinating business and IT teams, driving execution, and ensuring delivery against scope, timeline, and business impact.
Beyond the core program responsibilities, you will at times act as a proxy for the Global Billing Director, stepping in to support, represent, and drive topics when needed. This offers strong exposure to senior stakeholders and broader strategic discussions.
The role is based in Madrid, although other locations across Europe can be considered.
About you
We see this role as critical for the achievement of
Verisure's
growth and organizational transformation goals
aiming for
efficiencies,




centralization
and
standardisation
.
We're
looking for a senior (+10 years), high-performing professional with strong experience in OTC and subscription billing transformations in multinational environments.
You are confident working in a fast-paced, evolving environment. You communicate clearly, challenge when needed, and focus on delivering
real business
value.
Mix of program leadership, consulting mindset, and deep process knowledge
Extensive experience (10+ years) leading large-scale OTC / billing transformation programs
Master's degree in relevant area
Proven ability to manage complex, multinational projects with multiple stakeholders
Solid understanding of end-to-end O2C processes
Strong program/project management skills (planning, governance, risk, delivery)
Fluency in English and Spanish
Apply today!
Verisure
Innovation is an
equal-opportunity
employer and welcomes applicants from diverse backgrounds. We are an international company with offices and colleagues in multiple countries.
If you have questions
regarding
this position, please reach out to our Group TA
Lead
,
Charlotta Rydström
, at
******
The company
We Are People Who Protect People
We are the leading provider of professionally
monitored
alarms for residential households and small businesses in Europe.
Peace of mind for families and small businesses
We believe it is a human right to feel safe and secure. We now protect more than 3.4 million families and small businesses. Our service includes 24/7 monitoring, expert verification and response, customer care, service and maintenance services, and professional technical support.



As well as protecting against intrusion,
weprotect
against fire, attack, theft, life-threatening
emergencies
and other hazards.
Verisure
people are
dedicatedand
committed and provide what we believe is the best customer service in the industry.
Leading across a broad footprint
We are the leading provider of residential and small business
monitored
alarms in Europe. We
operate
in 1
7
countries across Europe and Latin America. Our business is driven by organic growth, based on our differentiated business model. We attract
high quality
customers. We work hard to ensure that our customers are happy. This contributes to an
industry leading
level of attrition and a long customer lifetime.
A technology-enabled human services company
Our
~
2
9
,000 team-mates are the foundation of our company. Our business model combines technology and
humanexpertise
to protect people. We are a human services company. More than 80% of our colleagues interact
withcustomers
every day. This connection
provides
the insight that inspires our innovation. These insights are a
sourceof
advantage. We
leverage
these insights with the significant investment we make into product and service innovation.
The close
customer contact also fuels the pride which drives engagement.
30 years of experience – and many more to come
We have been protecting what matters most since ****. Over that time, we have expanded beyond our roots in the Nordics and Spain. We now serve most of Europe and have also
established
a strong presence in Latin America. In ****, we formed a strategic partnership with Arlo, a world leader in connected cameras.
Verisure
acquired
all rights to Arlo's European business. This allows us to offer connected camera services in Europe as a complement to our professionally monitored security
service
.
It also allows us to access new go-to-market opportunities in retail and e-commerce.
Read more:

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