05 oct
|
Ethikos
|
Las Palmas de Gran Canaria
05 oct
Ethikos
Las Palmas de Gran Canaria
Overview In this role you will support and evolve Oracle Fusion Cloud for an international industrial company during a key transformation.
You will bridge business needs with technology, assist in the Oracle implementation, and sustain operations in the Enterprise Applications team post-live.
You work with cross-functional teams and external partners to ensure reliable system performance and continuous improvement.
The opportunity combines project involvement with long-term ownership in a general, home-based setting.
Responsabilidades * Investigate, analyse and resolve incidents and requests across enterprise applications * Provide functional support for Oracle Fusion Cloud applications * Collaborate with internal teams and external partners to address incidents promptly * Manage escalations and drive issues to resolution * Adhere to SLAs while understanding priorities and urgency * Proactively identify opportunities to improve performance,
stability and user experience * Translate business requirements into effective solutions with stakeholders * Support Oracle implementation and enhancement projects with functional expertise * Maintain Oracle Fusion security roles and Data Access Sets * Create and maintain support documentation for service delivery Requisitos principales * At least 2 years in an Applications Support Analyst, Implementation Consultant, or similar role with end-user interaction * At least 2 years of Oracle Fusion Cloud experience (or 1 year Fusion Cloud + Oracle EBS experience) * Experience across multiple Oracle modules (implementation, consulting, or support) * Professional proficiency in English and Spanish * Strong analytical and problem-solving skills * Good communication and interpersonal skills * Ability to manage multiple priorities and adapt to changing requirements * Autonomy, ownership and accountability * Results-driven with commitment to high-quality service * Nice to have: BI Publisher, SQL, Oracle Integration Cloud (OIC) * Experience with Procurement (PO), Order Management (OM), Manufacturing modules would be valuable * Customer-focused mindset * Strong communication skills * Proactive and initiative-taking * Oracle Fusion Cloud * Oracle E-Business Suite (EBS) experience as a plus * BI Publisher (nice to have)
📌 Applications Support Analyst – Oracle Fusion Cloud (Las Palmas de Gran Canaria)
🏢 Ethikos
📍 Las Palmas de Gran Canaria