Overview
In this role you drive the performance of operations across multiple sites, owning metrics and strategy to deliver for customers. You will lead and develop a large team of leaders while ensuring safety and high standards. You'll plan long‐term and peak‐season initiatives, creating contingency plans and embedding best practices to boost quality, safety and productivity. You'll work closely with cross‐site teams to align operations with Amazon's mission and continuous improvement culture.
Responsabilidades Monitor operational metrics and business performance
Contribute to planning the operational budget and labor planning
Protect high standards of Health and Safety
Strategic planning for 3, 6 and 12 months, with focus on peak-season planning
Be accountable for operational leadership by measuring performance, giving feedback and providing development support




Split time across several operational sites to coach teams and collaborate on planning
Manage and motivate a team of leaders while pursuing long-term objectives
Create contingency plans to keep operations running and mitigate disruptions
Drive initiatives that boost quality, safety and productivity
Be a source of accountability and a champion of best practice across the business
Requisitos principales Experience in Engineering, Operations, Business Administration, or a related field
Fluent in Spanish (reading, writing, speaking)
Fluent in English (reading, writing, speaking)
Leadership and people management
Coaching and mentoring
Strategic thinking and collaboration
Lean, Six Sigma, Kaizen methodologies
Data-driven decision making
Operations analytics and performance measurement

📌 Senior Operations Manager, Amazon Transportation Services (Madrid)
🏢 Amazon
📍 Madrid