Job Summary Provides support and technical assistance to users for basic issues related to a variety of software applications while meeting defined service level expectations.

Identifies issues, researches causes and provides solutions for Client Accounting and Real Estate Management teams.

Essential Duties and Responsibilities * Responds to requests for assistance with a variety of accounting software packages used by Client Accounting services and Real Estate Management teams.

Documents issues, resolution or other actions using incident management system. * Resolves requests for basic software support.

Escalates requests requiring greater level of expertise. * Performs security and data reviews to ensure compliance with established policies and procedures. * Supports client and internal projects as directed by supervisor. * Provides input into process improvement efforts based on client incidents. * Performs other duties as assigned.

Supervisory Responsibilities No formal supervisory responsibilities in this position. #J-18808-Ljbffr

📌 Client Services Support (Barcelona)
🏢 Cbre Group
📍 Barcelona