We are looking for an IT O&L; System Lead to ensure the operational excellence, stability, and compliance of a group of systems and applications within a integral IT environment.

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In this role, you will oversee day-to-day system operations, ensuring compliance with IT standards and coordinating activities across business and IT teams. You will combine IT Service Management practices with a solid technical understanding of infrastructure, cloud, databases, networking, and data platforms, while supporting system transitions, enhancements, and lifecycle management.
TASKS & RESPONSIBILITIES :
- Monitor SLAs, access and identity controls, audit trails, and other operational requirements.
- Ensure operational compliance and maintain the required system documentation.
- Coordinate backup, recovery, disaster recovery testing, and infrastructure patching activities.
- Manage incidents, problems, and changes throughout the system lifecycle.




- Implement small software enhancements and configuration changes.
- Coordinate software management and system-related activities across IT and business teams.
- Collect, assess, and process demands from business users.
- Work with Infrastructure teams on system remediation, migration, replacement, and decommissioning.
- Coordinate system archiving and retirement activities.
- Support the onboarding of systems from functional areas into the EOC.
- Oversee knowledge transfer, shadowing, and reverse-shadowing during system transitions.
- Communicate transition progress and results to the EOC reporting team.
- Contribute to continuous improvement and operational excellence across assigned systems.

SKILLS :
- 2 years of experience as a System Lead or in a similar IT operations/support role.
- Solid understanding of IT infrastructure, including databases, servers, cloud platforms, and networking.
- Knowledge of IT Se

📌 IT O&L System Lead | Pharma (Madrid)
🏢 remoteo
📍 Madrid