Donaldson is committed to solving the world's most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.

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We are hiring for a Customer Service Specialist with fluent German and English to be part of our EMEA Customer Service department located in Terrassa, Barcelona. In this position, the selected candidate will be handling customers’ purchasing orders and developing strong relationships with the assigned accounts, to support the sales team to continue market growth in the DACH region. This role is best suited for candidates with strong communication and administration skills & the adecuado candidate will have previous experience in customer service,



administration, or logistics.
Key Responsibilities:
- Process, monitor, and follow-up customers’ purchasing orders
- Ensure effective service and administrative support for the assigned customer
- Provide delivery commitment to customers and follow-up on order activity, to alert customers and sales team in case of discrepancies
- Manage invoice creation, corrections, and the return of the material activities
- Receive and process customer inquiries on standard pricing, lead-time, products, and availability, through an efficient and friendly communication with customers, to maintain excellent customer relationships
- Coordinate internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer activities

Relevant Experience and Skills:
- Minimum of 1 year of experience in customer service, administration, or logistics
- Working knowledge of MS Office

📌 Customer Service Specialist, German Terrassa
🏢 Donaldson
📍 Terrassa