As a world‑renowned VR/AR brand with independent innovation and R&D; capabilities, PICO has been at the forefront of the consumer electronic market. We have teams in Northern America, Europe, Japan and South Korea. We are looking for a creative SDK Support Engineer to join us to build our AR/VR team, to develop and lead new optical module development for PICO products. Responsibilities * Work with multiple teams within the organization including sales, TPM, and SDK teams to ensure key deliverables of PICO B2B projects are met. * Take ownership of SDK‑related questions and issues, including troubleshooting, verification of root cause, reproducibility of the issue, reporting of the issue with engineering if necessary, and issue resolution. * Collect various B2B customer requirements and collate results to share with the Product teams. * Develop strong cross‑functional relationships with B2B customers, in order to implement optimal integrity solutions. * Maintain and update open‑source demo libraries on GitHub and other platforms.
* Create and maintain comprehensive technical documentation, including user guides, manuals, FAQs, and process workflows, to support both internal teams and B2B customers. * Provide comprehensive product support and demos for events and workshops. Qualifications * Minimum: Bachelor’s degree with 3+ years experience working as an SDK engineer or technical support role for consumer electronics or related industries. * Proven experience in SDK development (Unity, Unreal Engine or native platforms). * Experience in mobile app/game optimization, understanding of hardware and software constraints and related components. * Experienced in software project management or software technical support. * Preferred: Demonstrate experience in a customer‑facing role within the information technology industry. * Preferred: Ability to document and communicate complex technical concepts clearly to both technical and non‑technical audiences. * Preferred: VR/AR/MR
📌 EU SDK Support Engineer (Barcelona)
🏢 Bytedance
📍 Barcelona
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