Overview As COO, you will scale and optimise Satispay’s operational foundations to support fast European growth. You’ll drive cross-functional excellence, standardise scalable processes, and build resilient systems to handle rapid user growth. You’ll lead and mentor teams, ensure data-driven decision making, and align operations with product, tech, risk/compliance, and business development. This role offers the chance to shape how we scale KPI-driven operations across multiple markets with a strong ownership culture.

Compensaciones / Ventajas

Stock Option Plan private insurance for you and your family relocation support professional development programs unlimited PTO hybrid working policy

Responsabilidades

Direct daily operations to align with long-term goals across teams Identify bottlenecks, standardise workflows, and implement scalable processes Align operations with Product, Tech, Business Development,



and Compliance for end-to-end execution Define and track operational KPIs with robust reporting for data-driven decisions Build scalable operational systems and infrastructure for rapid growth and expansion Lead and mentor high-performing teams with transparent communication and integrity

Requisitos principales

Proven executive experience (COO, VP Ops, or similar) in fast-growing scale-up, tech, or fintech Demonstrated success in designing, scaling, and managing complex operational processes Strategic and analytical mindset with ability to translate challenges into actionable frameworks Proven track record of building and empowering high-performing operational teams Hands-on execution focus in high-stakes, fast-paced environments Travel flexibility up to 50% between Luxembourg and Milan Leadership Empathy Structured communication Transparency Operational design and scaling Data-driven decision making

📌 Chief Operating Officer (COO) - barcelona
🏢 Satispay
📍 Barcelona