Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place.
Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place. Lightspeed is looking for a Technical Specialist, Strategic Accounts in Germany. You will be mostly focused on K-Series, report into the Strategic Support Services Team Lead and will be an important part of our integral hospitality support organization. Our Strategic Support Services team oversees the Lightspeed Strategic Accounts support experience. This group partners with Senior Support + Strategic Accounts Management to quarterback the service experience for our most valuable and complex merchants.




What The Role Involves
Deliver Premium Support: Provide exceptional technical assistance and white-glove customer service to Strategic Accounts via email, phone, video, and on-site engagements.
Optimize Business Processes: Proactively identify opportunities to recommend best practices, helping high-value clients streamline operations and maximize the value of the Lightspeed ecosystem.
Facilitate Seamless Transitions: Partner with Implementation teams to execute successful "warm handoffs," ensuring a consistent and smooth experience for new Strategic accounts.
Strengthen

📌 Technical Support Specialist (Hospitality), German Speaking (Madrid)
🏢 Lightspeed Commerce
📍 Madrid