Enthusiastic frontline leader who coaches a team of Customer Success Executives to safeguard renewals, boost retention, and drive expansion. You partner with Finance, Sales, Product, and leadership to align forecasts with reality and convert value delivered into growth. You will guide teams through evidence-based planning, risk mitigation, and executive-level reviews. This role combines coaching, data-driven insight, and cross-functional influence to scale customer outcomes and renewal performance.
Responsabilidades
- Coach and mentor CSEs to deliver accurate renewal forecasts and deepen
📌 Sr. Manager, Customer Success (Barcelona)
🏢 Infor
📍 Barcelona
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