Ingram Micro is seeking a Billing Technical Support leader to guide a team responsible for complex billing, invoicing, and cloud platform issues.
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You will collaborate with Engineering, Product, Finance, and Vendor teams to ensure accurate billing experiences for customers. xghoner The role requires 6–10+ years in billing support, strong troubleshooting, and expertise with SAP and SaaS billing.
You will own processes, SLAs, post-incident reviews, and knowledge-base improvements to reduce escalations and
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