Customer Service Representative with High Level of English

Our client is a leader in foot health, dedicated to empowering individuals to live life to the fullest through comfortable and confident movement. Through cutting-edge research, innovative development, and collaborative partnerships, they strive to unlock the full potential of human movement by prioritizing foot health and well-being. What's your Mission? Customer Advocate: Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently. Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. Omnichannel Specialist: Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media. Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions. Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. Requirements Excellent Communication: Fluent in English with exceptional grammar and spelling. Customer-Centric Approach: A genuine passion for delivering outstanding customer service,



with the ability to handle sensitive calls with empathy and understanding. Strong Administrative & Analytical Skills: Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail. Proactive Problem-Solving: A professional and proactive approach to identifying and resolving customer issues effectively. Benefits Start Date: January 2026 Position: Customer Service Representative Hours: 39 hours/week Work Schedule: Monday to Sunday between 10 pm & 7 am Salary: €18,095 gross per year Holidays: 24 calendar days Work Model: Hybrid or Work From Home Training: 1 week of training from Monday to Friday - 9:00 am to 6:00 pm Office Location: Barcelona (La Sagrera) Additional Perks: Career Growth: Ongoing training and development. Well-being Support: Confidential counselling and resources. Perks & Discounts: Exclusive offers and rewards. Health Benefits: Discounted health insurance. Skill Development: LinkedIn learning and certifications. Referral Program: Bring a friend and get a referral bonus. We are an equal opportunities employer and welcome applications from all qualified candidates.

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📌 Customer Service Representative with High Level of English (Barcelona)
🏢 CPM CX Centre
📍 Barcelona