About Scope

Looking for work with real purpose?

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive.

We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, therapy and employment services in over 420 service locations across Victoria and NSW.

About Your Role The Authorised Program Officer (APO) contributes to embedding client quality and safeguarding across Scope to empower our clients to belong, thrive and live their dreams, now and into the future; sustainably. It contributes to promoting the least restrictive practices, strengthening service governance, and driving continuous improvement in behaviour support practices; upholding the rights and dignity of people with disabilities.

You will contribute your knowledge and experience to:

- Enhancing the services that are delivered to people with disabilities, with a focus on empowering, quality and safe services.
- Working collaboratively with clients, their support networks (e.g. families) and stakeholders (e.g. allied health professionals, Behaviour Support Practitioners, Victorian Senior Practitioner [VSP], NDIS Quality and Safeguards Commission, etc.) to support delivery of safe, quality and empowering services.
- Advocate for the rights, needs and expectations of people with disability, as they relate to utilisation and governance of restrictive practices and positive behaviour support

In the role of Authorised Program Officer, you will contribute your expertise to:
- Engage with and listen to clients, their support networks (e.g. families) and relevant stakeholders (e.g. frontline leaders, allied health professionals, behaviour support practitioners, VSP, etc.) to understand client needs,



expectations and experiences to contribute to delivery of safe and quality client services that ethically manage complex behaviours; with emphasis on positive behaviour support and minimising restrictive practices. Collaborating to build service delivery capability across CIRC and more broadly across Scope.
- Apply relevant legal, regulatory, risk management and practice requirements to assess, approve, monitor and report on restrictive practices (including behaviour support plans) and/or oversee and report on Supervised Treatment Orders (including development of treatment plans); ensuring that they necessary consents have been obtained and documented.
- Responsible for assessing the necessity and appropriateness of restrictive practices and developing the treatment plan that forms part of the STO; ensuring that the treatment plan aligns with legal and ethical standards and includes the necessary consents. Undertake relevant governance and reporting in alignment with relevant legal, regulatory and policy obligations.
- Thoroughly maintain documentation; taking responsibility in ensuring that it is compliant with relevant legal, regulatory and policy obligations

Your experience shall align with

- Interpreting and applying legislation, regulations, policies and practices to deliver and/or improve client services (or similar).
- Demonstrated prior experience with knowledge of Regulated Restrictive Practices including related ethical and legal issues.
- Training others in systems, policies and/or practices to deliver and/or improve client services (or similar).
- Understanding of human rights, the administration of restrictive practices, positive behaviour support,



trauma-informed care and person-centred active support..

Scope as an Employer

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform. You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights by visiting our careers page.

Benefits:

- Meaningful work that creates positive impact for people with disability
- Versátil working arrangements, with a minimum of three days per week at a Scope location (Hawthorn)
- Collaborative and supportive team environment
- Opportunities to influence organisation-wide transformation initiatives
- Salary packaging benefits of up to $15,900 per year
- Free onsite and accessible parking
- Hawthorn office is nearby public transport

Scope (Aust) is a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

No Agencies: Whilst we appreciate your interest, we are confident we can find a great candidate without external support.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

If at any time you require us to adjust our recruitment process to meet your individual needs please email [email protected]

Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. Please note that the offer will be conditional on meeting these requirements.

📌 Authorised Program Officer (Vic)
🏢 Scope Australia
📍 Vic