Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world.

Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Job DescriptionWho You'll Work WithThe Cloud Business Manager is a multifaceted business and program management role that combines strong project-management discipline with detailed knowledge of products, processes and customer-facing operations.

The position will coordinate activities across Order Management, Planning Management, Customer Service and Manufacturing-related processes, serving as a key connection point between customers, Sales/Account Management and internal operational teams. The role has a general scope and will manage relationships and activities associated with global accounts, with most customers currently located in the United States. The position will be based in Guadalajara and will operate within a predominantly remote global team.

What You'll DoCoordinate cross-functional activities related to customer programs, business operations and cloud-related processes. Manage and follow up on activities across Order Management, Planning Management, Customer Service and Manufacturing-related operations. Translate customer and business requirements into clear actions, priorities, owners, timelines and follow-up.

Analyze operational and business information to identify trends, risks, opportunities and areas for improvement.



Prepare and maintain reports, dashboards and business information that support decision-making and operational visibility. Help define processes, standards and best practices for the Cloud Business Manager function in Guadalajara.

Contribute to onboarding, mentoring and the future development of additional team members as the local operation grows. technical background in Computer Science, Engineering, Information Technology, Industrial Engineering or a related field is preferred; Professional experience in technology, networking, cloud, data center, electronics, high-tech manufacturing or another complex product/service environment. Solid experience in program/project management, business operations, customer programs or a comparable cross-functional management role.

Order

Management, Planning Management, Customer Service, Manufacturing Operations and Business Operations.

Experience working with global teams and/or international customers, preferably in a role requiring frequent cross-functional coordination. Professional, quality-oriented and process-minded, with strong attention to documentation and follow-through. Collaborative and willing to provide additional support when business priorities require it. Technical & Language RequirementsWorking knowledge of Power BI and business reporting/analytics tools.

Experience with Oracle NetSuite or comparable ERP/business management systems. Strong working knowledge of Microsoft Office / Microsoft 365 and Google Workspace. Excellent written and verbal English and Spanish; fully bilingual communication capability is expected.

Mandarin

Chinese is a plus.

Preferred / Plus Qualifications: Experience in cloud networking, data center infrastructure, networking products, electronics, AI infrastructure or high-tech manufacturing. Previous experience as a Program Manager, Business Manager, Operations Manager, Customer Program Manager or in a similar multifunctional position.

📌 Cloud Business Manager (Toledo)
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📍 Toledo