We are

Porsche Digital , a Porsche company. We are driven by dreams, courage, and passion, we are committed to learning and improving, and

we believe in teamwork and respect as the key to success .

Our mission: to revolutionize the digital experience for Porsche customers by setting new industry standards, with a dedication to excellence in customer-facing digital products.

WHO WE ARE We are

Porsche Digital , a Porsche company. We are driven by dreams, courage, and passion, we are committed to learning and improving, and

we believe in teamwork and respect as the key to success .

Our mission: to revolutionize the digital experience for Porsche customers by setting new industry standards, with a dedication to excellence in customer-facing digital products.

WHO YOU WILL WORK WITH We are growing our

Spanish and Portuguese team

at Porsche's

Customer Relations Hub

(CRH) in Barcelona together with you. At the CRH we are creatingsomething new and innovative to inspire the customer experience of the Porsche brand. You may think of it as a call center - but way better! You are an essential part of Porsche's customer success, so you might as well call yourself a Porsche Ambassador.

WHAT ARE WE LOOKING FOR Do you "speak" Porsche? Because we are looking for passionate Customer Experts who seek to revolutionise Porsche's customer service. Your mission will be to provide excellent customer support by delivering clear, accurate information and ensuring every customer has a smooth and positive experience.

WHAT YOU WILL DO

Representing our products and services

Being the first point of contact for our customers from the Iberian market





Supporting the development of the Customer Relations Hub by introducing your ideas

Using your communication skills to help customers with a wide variety of issues

Assuring the customers have a positive experience that fits our quality standards

WHAT YOU BRING

Native level of Spanish with a proficient level of English and Portuguese

Experience working in the automotive industry

Experience in luxury Customer Service Experience with a CRM (e.g. SAP, Salesforce or any other)

Excellent verbal and written communication skills

Ability to quickly understand customer's needs, with an empathetic and problem-solving mindset

WHAT WE OFFER

Competitive salary: €26.000 of base salary and €2.000 of benefits

Working in a fast-paced and highly changeable environment

Being part of the creation of the Customer Relations Hub of one of the world's leading luxury automotive brands

Working in an inclusive, diverse, and international team

Possibility to partially work from home after the initial training months

We are a very versátil company and work on a hybrid mode. We are excited to welcome individuals who are passionate about their work and eager to join our team in Barcelona. Therefore, we kindly request that all applicants either currently reside in Barcelona or are open to relocating for this position. We believe that Barcelona is a vibrant and beautiful city, and we are looking forward to welcoming new team members who share our enthusiasm for the city and the work we do here.

We are looking forward to every single application that reaches us, because diversity is just as important as the energy that flows through our veins.

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📌 Customer Care Agent - native Spanish speaker with Portuguese - Porsche Digital Customer Relatio[...] (Barcelona)
🏢 Porsche Digital Barcelona
📍 Barcelona