Our goal is to create unique pieces that combine beauty, design excellence, and a strong commitment to the planet. We are a pioneering family-owned company, internationally recognized for innovation, sustainability, and craftsmanship.
With headquarters in Barcelona and New York, all our rugs are handcrafted in India and Pakistan. Each rug tells a story — not only of design and craftsmanship, but also of respect for people and the environment.
Customer Service Specialist Working within a premium design environment, you will be responsible for ensuring an exceptional customer experience — from the moment an order is placed through production, logistics and final delivery.
commercial sensitivity, operational excellence and a genuine client-oriented mindset .
providing a high level of service and attention to detail.
ERP and CRM systems .
Contribute to continuously improving processes and the overall customer experience.
3+ years of experience in B2B Customer Service , ERP and CRM systems .
client-oriented and service-minded approach , Fluent English 4 days per week in our Barcelona office + Fridays working from home.
The opportunity to work with an international network of architects, interior designers, showrooms and design professionals.
Join us and be part of an international design brand where service is as important as the product.
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📌 Customer Service Specialist - Eveningshift + Nightshift (Barcelona)
🏢 Nanimarquina
📍 Barcelona
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