Customer Services Executive Full Time Permanent (Pontevedra)

Customer Services Executive Full Time Permanent (Pontevedra)

04 oct
|
First Point Group
|
Pontevedra

04 oct

First Point Group

Pontevedra

Business Partner, Field Alliances Operations (Remote) United Kingdom - RemoteSpain - BarcelonaFull timeR29477 As a integral leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.

We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other.

The future of cybersecurity starts with you.

The Business

Partner role under field Alliances Operations will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team. This role will have an emphasis on managing strong Salesforce data and partner program integrity with emphasis on our partner facing processes. Partnering with Alliances Leaders and their teams with emphasis to assist with Channel strategy with data led insights into trends, gaps and opportunities to execute the plan.

Managing day-to-day operational tasks to support Partners,



Partner Managers, and Sales teams. Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis. Managing partner onboarding and compliance support.

Regional deal support. Participating in the Annual Operating Planning Process. Instituting best practices and scalable processes, including data flows. Aligning with cross-functional teams to ensure positive user experience for our partners.

Change

Management. Managing knowledge transfer and training materials. Training shared services team, and acting as a point for escalation. Helping to lay out foundation of AI skills across the respective Alliance teams What You'll Need: Bachelor's degreeFluency in English and ideally in a French, Spanish, or ItalianMinimum 5+ years of (Partner / Channel) Operations experience or Sales Ops experienceStrong analytical background and ability to flush out anomaliesBe a self-starter, detail and process oriented, and operationally-mindedExcellent presentation, communication, and influencing skills, with strong business partnership experienceExpertise in business applications including Excel, PowerPoint,



Salesforce and TableauAbility to work in a fast-paced environment and manage through ambiguity and changeCurious minded and willingness to constantly improve experience for our partners and internal teamsAbility to optimize and prioritize tasksProven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Market leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified across the globe CrowdStrike is proud to be an equal opportunity employer. We support veterans and individuals with disabilities through our affirmative action program. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.

We base all employment decisions--including recruitment, selection, training,

📌 Customer Services Executive Full Time Permanent (Pontevedra)
🏢 First Point Group
📍 Pontevedra

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