Danish-speaking role in Barcelona, Spain. €20,000 EUR gross anually. Relocation support included. At a glance Location:

Barcelona, Spain Languages: Danish Salary: €20,000 EUR gross anually Start: ASAP Relocation: supported — details below About the role The Customer Service Team Leader will lead and develop a team of customer and consumer service representatives, ensuring high service standards and strong operational performance. The role focuses on team management, KPI and SLA monitoring, performance improvement, escalations and collaboration with Quality and senior operational stakeholders. The position also supports training,

reporting and continuous improvement initiatives. Work schedule:

Mon-Fri 09 AM 6 PM In short: Team Leadership + Customer What you'll do The Customer Service Team Leader will lead and develop a team of customer and consumer service representatives, ensuring high service standards and strong operational performance. The role focuses on team management, KPI and SLA monitoring, performance improvement, escalations and collaboration with Quality and senior operational stakeholders. The position also supports training,

reporting and continuous improvement initiatives. Work schedule:

Mon-Fri 09 AM 6 PM In short: Team Leadership + Customer Service

Operations + KPI/SLA Management + Performance Improvement +





Consumer Experience What we're looking for Native or near-native level of Danish Previous experience managing customer service teams

Fluent Chinese and English, spoken and written Experience with customer service processes and best practices Ability to analyse

KPIs and performance data Salesforce or CRM experience Strong communication and feedback skills Salary €20,000 EUR gross anually

One honest note on Barcelona: rents are higher than in Lisbon or

Sofia, so budget accordingly.

Benefits Up to 200€ in bonus

Relocation support Relocation payment €500 reimbursed after month 1

Why Spain?

Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona has a deep international jobs market, so this is rarely a one-role move. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.

📌 Danish-Speaking Team Leader (XPENG) – Barcelona, Spain(Relocation Package)
🏢 CloserHire
📍 Barcelona