We're looking for a Customer Support Agent in Malaga to join our team.

Join Atender as a Customer Support Agent

Location: Málaga, Spain Start Date: As soon as possible Employment: Full-time

Atender isn’t just another outsourcing company: We’re a people-first team on a mission to make customer support personal again. We believe the best service starts with great people who are empowered, trusted, and motivated from within. That’s why we’ve built a company where work doesn’t feel like a script, but a conversation; where leadership is built on trust and purpose.

Our clients? Ambitious, fast-growing companies across Europe who value meaningful customer relationships.

Our team? Driven, curious, and human-centered - just like you.

The Role: What You’ll Be Doing As a Customer Service Agent at Atender, you’ll be the first line of support for our clients' customers. Whether through chat, email, or phone, you’ll be solving real problems with empathy, curiosity, and professionalism.

You’ll:

Handle incoming inquiries and support tickets in a timely and thoughtful way

Work with a solution-oriented mindset and keep customer satisfaction top of mind

Collaborate closely with your team and share insights for continuous improvement

Contribute to a great workplace culture

What We’re Looking For We’re not into micromanaging or checkbox cultures - we’re into hiring great people and letting them shine.

You are:

Curious and proactive: You like to dig deeper to understand a customer’s needs

More or less tech-savvy: You can quickly learn digital tools and platforms

A great communicator: On the phone, in writing, or in person

Team-oriented:



You believe in collaboration over competition

Located in Málaga or planning to move here

Language: We are looking for a variety of languages, currently Dutch and German.

What You’ll Get

Full-time employment with a stable and fast-growing company

Competitive salary and working conditions

Spanish indefinido contract

Tailored onboarding and training

Assistance with legal registration (such as your CUE card)

A hybrid work culture that offers flexibility and balance whenever possible

Opportunities to grow your role within the company

A social and supportive environment where people truly care

Access to our cozy lounge and kitchen area with sofas, board games, and room to relax during breaks

A vibrant social life with monthly team dinners, after-work events, and regular company trips

A central Málaga office close to the harbour, surrounded by restaurants and cafés

Excellent public transport connections, with only a 5-minute walk to both train station and bus connections

A chance to be part of a movement that redefines the customer experience industry

Why should you apply? Atender is built around trust-based leadership, intrinsic motivation, and the belief that people perform their best when they enjoy what they do. We’re headquartered in Málaga and collaborate with product-led European companies to deliver customer service that’s anything but generic.

We welcome applications from candidates with disabilities and believe diverse perspectives strengthen our team - candidates with a certified disability of 33% or more are especially encouraged to apply.

We don’t do cookie-cutter - we do human-first.

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📌 Customer Support Agent in Malaga (Málaga)
🏢 Homerun
📍 Málaga