Luderna

is a premium vacation rental company operating in the Val d'Aran and Andorra, and part of the international

Eterniti group , a leading operator of high-end vacation rentals managing more than 800 chalets, villas and apartments across Europe and North America, with over €2 billion in assets under management.

Our culture, in a nutshell:

we are demanding and we care . We value rigor, ownership and excellence, while offering flexibility, trust and genuine opportunities for growth within an international group.

Location Vielha.

Contract type Permanent / Discontinuous fixed-term.

Minimum education High School or Vocational Training.

Minimum experience One year.

Description We are looking for a person to manage reservations and customer service for our Vielha office, with a good disposition towards change management.





You will join a dynamic team to interact with our customers and provide support to other departments of the company.

We offer work during the winter season, with the possibility of extension for the summer season.

Responsibilities

Telephone customer service

Virtual assistance for customers

Management of reservations and services

Handling telephone incidents

Requirements

Good communication skills

Intermediate to advanced office skills

People skills

Experience in virtual environments Required knowledge of:

French and/or

English

Conditions

Schedule: Monday to Sunday (two days of weekly rest). Shifts. Continuous workday

Work at the Vielha office

Full-time: 40 hours per week

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📌 Reservation Agent/Customer Service (Barcelona)
🏢 EMERALD STAY®
📍 Barcelona