Join Us Customer Service Agent with Spanish & English Foundever is expanding and we are looking for

Customer Service Agents

to join an exciting automotive project, based at our Madrid offices.

Your Main Responsibilities

Provide multi-channel customer support.

Handle customer inquiries, requests, and incidents efficiently.

Deliver an excellent customer experience in line with brand standards.

What We Offer

Permanent contract.

Full-time position (39 hours per week).

Rotating schedule from Monday to Friday, between 7:50 a.m. and 8:00 p.m.

Gross annual salary: €23,600 (language bonus included).

Additional bonus of up to €400 gross per month for availability outside regular working hours during weekends.

Paid initial training lasting 3 weeks, from Monday to Friday, 9:00 a.m. to 6:00 p.m.

Training start date: 21/09/2026.

A stable role within a general, people-centered company.

Requirements

Previous experience in customer service.

Native or bilingual (C2) Spanish.





Advanced level of English (minimum C1).

Portuguese language skills are a plus.

Customer-oriented mindset and good digital skills.

Work location

On-site position at our Madrid offices: Paseo Imperial 14, 28005 Madrid.

Start date

21/09/2026.

At Foundever, we invest in you

We support your professional and personal development through a comprehensive well‑being approach:

Move Well: workout routines and healthy habits

Eat Well: nutritional content and practical guides

Live Well: work‑life balance, mindfulness, and stress management

Do Well: social impact initiatives and volunteering

Create your best moments. Join #FoundeverLife.

The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination. We promote blind CV.

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📌 Luxury Automotion Expert - Spanish & English - Madrid
🏢 Foundever
📍 Madrid