Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

We are looking for a

temporary Customer Service Representative

with a high level of English to join the Process Filtration Customer Service team based in Terrassa, Barcelona.

In this role, you will be responsible for managing customer purchase orders and building strong relationships with assigned accounts. You will work closely with the sales team to support business growth across various markets, with a primary focus on the Nordic region.

Key Responsibilities

Process, monitor, and follow-up customers' purchasing orders

Ensure effective service and administrative support for the assigned customers

Provide delivery commitment to customers and follow-up on order activity, to alert customers and sales team in case of discrepancies

Manage invoice creation, corrections, and the return of the material activities

Receive and process customer inquiries on standard pricing, lead-time, products, and availability, through efficient and friendly communication with customers, to maintain excellent customer relationships

Coordinate internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer activities

Relevant Experience And Skills

Minimum of 1 year of experience in customer service, administration, or logistics





Working knowledge of MS Office packages and Outlook

Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset

A high level of English is required. Additional languages, particularly Italian, French and Spanish, would be a strong asset

Flexibility, ability to multitask, to manage time and to adopt to changes

Pro-active attitude, ability to take decisions when necessary, and to be a team player

What We Offer You

Temporary 6-month contract to cover a maternity leave

Adaptable working hours (start between 7:00 and 9:30 AM, finish between 4:00 and 6:30 PM)

Hybrid working model (3 days of remote working per week)

Company shuttle from Plaza España (Barcelona city) to our office in Terrassa

Presential onboarding process for 2 months

Attractive compensation package (including meal allowance and telework expenses support)

Free coffee & fresh fruit at the office, Employee Assistance program

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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📌 Customer Service Representative (6-month contract) / English (Terrassa)
🏢 Tamarind Intelligence
📍 Terrassa