NTT DATA is made up of people who use technology to solve real challenges. We work across industries and countries, combining the scale of a global technology and consulting company with teams where collaboration, learning and technical curiosity matter every day.

Join a global tech leader and work in an international DevOps environment!

At NTT DATA , we are looking for a Functional Analyst Expert

to join an international DevOps team supporting a customer portal. You will play a key role in business analysis and customer incident management, contributing to the identification, prioritization, and tracking of production issues while working in an international and collaborative environment.

What you will do

Manage customer incidents

Analyze and prioritize production incidents

Proactively identify potential issues

Document and track issues in the system

What we are looking for

5+ years of professional experience as a Functional Analyst Expert

Experience in customer incident management

Experience analyzing and prioritizing production incidents

Experience proactively identifying potential issues

Experience with Jira

Experience with Confluence

Knowledge of Project Management

Experience with REST API Analysis

Knowledge and experience with Generative AI (GenAI)

Languages:

High level of English , with the ability to work effectively in an international environment. Spanish is a plus.





Preferred location: Barcelona , with availability to work from the office 1 day per week

Candidates based in Madrid or Zaragoza

will also be considered, with availability to work from the Barcelona office every two weeks

Strong communication and interpersonal skills

Analytical and problem-solving approach

Customer-oriented mindset

Ability to prioritize and work under pressure

Proactive attitude

and sense of ownership

Strong teamwork and collaboration skills

Work on international and innovative projects , contributing to relevant digital solutions in a global technology environment.

Access modern technologies and engineering practices , with the opportunity to contribute to solutions that have real business impact.

Join a collaborative environment

where technical knowledge is shared and multidisciplinary teams work closely together.

Continuous learning through training, certifications and day-to-day collaboration , supporting your professional and technical development.

Have space to contribute ideas, challenge existing approaches and drive continuous improvement , helping you grow your technical profile over time.

Be part of a integral technology consulting leader

with the scale to build a long-term career while maintaining the proximity and collaboration of the teams you work with.

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📌 Functional Analyst Expert (She/He/They) (Barcelona)
🏢 Ntt Data Europe & Latam
📍 Barcelona