Duties and Responsibilities:

Provide customer support to Norwegian-speaking banking customers

Handle enquiries relating to customer accounts and banking services

Assist customers with the use of online and digital banking services

Resolve account, payment and transaction-related issues

Provide accurate information and guidance regarding banking services

Handle financial and customer information accurately and confidentially

Use transaction-processing and credit-assessment systems

Identify and resolve customer issues efficiently and professionally

Maintain a high standard of customer service throughout each interaction.

Requirements

Fluent Norwegian (C2) both verbal and written. Sound command in English (B2+ level)

Previous customer service or banking experience is an advantage





Strong communication and customer service skills

Good attention to detail when handling financial information

Comfortable working with digital systems and software

Ability to handle account, payment and transaction-related enquiries

Professional and responsible approach when handling sensitive customer information

Excellent remuneration package and bonus structure

Career development program and specialized courses

A dynamic and creative team with positive and friendly atmosphere

Guidance and tools to reach your full potential.

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📌 Norwegian Customer Service Representative / Online Bank Advisor (Benalmádena)
🏢 Intersoft Team
📍 Benalmádena