04 oct
|
Jobrapido
|
Barcelona
04 oct
Jobrapido
Barcelona
In this role, you support Autodesk customers across AEC and D&M; industries, driving adoption and long-term value realization. You manage a hybrid mix of Territory, Regional, and select Enterprise accounts in EMEA, using scalable, data-informed engagement to boost product usage and health. This is a chance to shape customer outcomes at scale in a leading software company with a strong emphasis on collaboration and impact.
annual cash bonuses
Engage customers via digital-first, scalable engagement (1:many)
Build and nurture relationships with senior stakeholders in key accounts
Execute targeted actions for high-risk accounts using data-driven insights
Create and execute customer success plans using usage data and business insights
Collaborate with Sales, Channel, and Support to achieve outcomes
Ensure a high-quality, consistent customer experience at scale
English and German professional proficiency
~3+ years in Customer Success, Account Management, or Consulting
~ Background in Engineering, Architecture, Manufacturing, or related fields
~ Hybrid knowledge across AEC/D&M; or ability to operate across both
~ Time management, problem solving, and data-driven decision making
~ data-driven decision making
usage data analysis
📌 Customer Success Advisor, Manufacturing Industry (Barcelona)
🏢 Jobrapido
📍 Barcelona