About Kaluma TravelWith over 30 years of excellence and expertise, Kaluma Travel is a high-end tour operator specializing in long-haul journeys, luxury travel, and tailor-made experiences around the globe. Based in Arenys de Mar, our decades of industry experience allow us to craft unforgettable, bespoke travel itineraries designed with precision, passion, and an unmatched depth of destination knowledge.
Role OverviewWe are looking for a passionate, detail-oriented, and experienced Luxury Travel Designer to join our team on-site in Arenys de Mar.
In this multi-faceted role, you will be responsible for managing a wide spectrum of travel requests—from individual tour bookings and fully tailor-made itineraries. You will leverage Kaluma’s 30-year legacy of industry relationships, deep destination knowledge, and creative flair to deliver seamless, once-in-a-lifetime journeys for both individual travelers and corporate/group clients.
Key Responsibilities
- Diverse Product &
• Portfolio Management:
- Tailor-Made &
- FIT Travel: Design, curate, and customize high-end, long-haul itineraries tailored to specific private clients, couples, and families.
- Individual Tour Bookings: Efficiently process, quote, and manage individual reservations for scheduled long-haul tours and established programs.
- B2B Relationship Management: Provide expert consultation to private clients and partner travel agencies, offering personalized recommendations on destinations, luxury accommodations, unique activities, and logistics.
- Supplier &
- Partner Coordination:
Liaise directly with international DMCs (Destination Management Companies), luxury hotel chains, airlines, and local suppliers to negotiate group rates, secure bookings, and ensure competitive pricing.
- End-to-End Sales &
- Operations: Handle the full operational cycle—from initial inquiry, quotation, and flight/land bookings to issuing travel documentation and delivering pre-departure briefings.
- Quality Assurance &
- On-Trip Support: Ensure every trip meets Kaluma Travel’s high standards of quality built over 30 years. Provide proactive assistance and problem-solving support for traveling clients and groups.
- Market &
- Product Knowledge: Stay up-to-date with luxury travel trends, emerging destinations, new boutique hotel openings, and exclusive group experiences.
Requirements &
• Qualifications
- Experience: Minimum 3–5 years of experience in long-haul travel operations, covering tailor-made FITs, individual tour reservations, and group/incentive travel within a tour operator or travel agency.
- Destination Expertise: Deep geographical and practical knowledge of key long-haul destinations (e.g., Africa, Asia, the Americas, Middle East, or Oceania).
- Language Skills: Fluency in Catalan, Spanish, and English (written and spoken) is essential.
Ability to draft professional proposals and communications in all three languages.
- Industry Tools & • GDS:
Hands-on experience with GDS platforms (e.g., Amadeus and TravelPort), travel management software, and quotation tools.
- Customer-Centric & • Solution-Oriented Mindset:
Strong passion for high-end service, sharp attention to detail, and the ability to multitask effectively between individual and group projects.
- Commercial & • Negotiation Skills:
Excellent communication and negotiation capabilities for securing competitive pricing across FIT and group allocations.
- Proximity & • Presence:
Ability to work full-time on-site at our offices in Arenys de Mar.
What We Offer
- Competitive Salary: Commensurate with experience and skill set.
- Solid Legacy: The stability and reputation of a tour operator with more than 30 years of history in the travel industry.
- Work Environment: A collaborative, passionate, and professional team environment within a specialized tour operator.
- Growth & Familiarization Trips (FAM Trips): Opportunities to inspect destinations, visit luxury hotels, and experience our travel products firsthand.
How to ApplyIf you are passionate about high-end travel and want to craft extraordinary journeys with us, please send your CV along with a cover letter detailing your relevant destination expertise and luxury travel experience to
[email protected] with the subject line: "Luxury Travel Designer Application - [Your Name]".
📌 Luxury Travel Designer (Arenys de Mar)
🏢 KALUMA TRAVEL
📍 Arenys de Mar