In this role you drive onboarding and ongoing customer success for Signaturit Group, ensuring smooth integration and long-term value realization. You will manage multi-disciplinary projects, align internal teams, and monitor adoption and retention to support growth. Adaptable hybrid work
Flexible working hours
Summer intensive working schedule
Health Insurance for you and 50% on each kid
Lead the implementation of company solutions for new customers, ensuring successful onboarding
Analyze and optimize onboarding projects from functional and technical perspectives
Coordinate with Sales, Product, Development, and Support to meet milestones
Identify and mitigate risks during project execution
Build and maintain long-term customer relationships post-onboarding




Track success metrics and offer data-driven recommendations
Identify upsell opportunities and support retention to reduce churn
2-3 years in project management, process management, or customer success in SaaS or consulting
~ Bachelor in Business Administration (minimum) (degree could be extended by certifications in Agile/Lean)
~ Fluent in Spanish and English; French a plus
~ Experience with CRM/analytics platforms; familiarity with data-driven reporting

Agile, Scrum
Process management and visualization software
Salesforce

📌 Customer Success Manager (Barcelona)
🏢 Jobrapido
📍 Barcelona