Overview
As Senior Account Manager for the ROW market, you drive value for enterprise clients through strategic upselling, renewal protection, and trusted advisory support. You’ll nurture long-term relationships, coordinate with Sales, Product and Support teams, and lead account plans to expand footprint with existing customers. This role sits in a fast-growing, international environment where your ownership mindset and customer-first approach shape success. You’ll act as the main client contact, translating feedback into concrete improvements and new offerings.
Compensaciones / Incentivos
private health insurance
high growth, multicultural environment
Wellhub gym access
Cobee expense management
language classes
breakfast in the office
Responsabilidades
Maintain and grow a portfolio of enterprise clients in ROW, outlining personalized upsell plans
Provide after-sales support, cross-selling, upselling and churn management to sustain long-term relationships




Develop top-quality relationships with enterprise customers through proactive communication and improvement plans
Keep customer data up to date and generate tracking reports on account status
Respond promptly to client inquiries with tailored feedback
Promote new products/services and explain new functionalities to existing customers
Serve as main liaison with Sales, Product, and Customer Support teams to relay feedback
Work with CRM tools to manage and report on portfolio performance
Requisitos principales
English professional proficiency
Experience meeting sales targets
Experience in Customer Success or satisfaction-focused roles valued
ambitious and self-motivated
team player with positive mindset
proactive problem solver
CRM tools usage
portfolio management
customer success practices

📌 Senior Account Manager (Barcelona)
🏢 Jobrapido
📍 Barcelona