We're Hiring: German-Speaking Customer Support Advisors | Hybrid | Sofia, Bulgaria

Looking for your next international career opportunity? Join a leading customer support team in Sofia, Bulgaria, and become part of a dynamic, multicultural workplace where your language skills are valued and your career can grow. Location:

Sofia, Bulgaria Key Information

Work Model:

Hybrid Schedule:

Rotating shifts, Monday to Sunday Salary:

Competitive salary package What We Offer

Competitive salary and attractive benefits Performance-based incentives Comprehensive paid training and structured onboarding Health and wellness benefits Continuous learning and professional development Clear career progression and internal growth opportunities Supportive, collaborative, and multicultural work environment Responsibilities

Provide customer support via inbound calls. Analyze and resolve customer inquiries efficiently.



Assist customers with administrative and technical topics, including products, services, and billing. Update customer information in internal systems. Escalate complex cases to the appropriate departments when necessary. Identify sales opportunities while maintaining high levels of customer satisfaction. Requirements

German:

C1/C2 proficiency (speaking, reading and writing) English:

B2 or higher. Excellent communication and problem-solving skills. Customer-oriented mindset with strong interpersonal skills. Basic computer skills and the ability to learn new systems quickly. Previous customer service experience is an advantage but not required. Must have valid work authorization in Bulgaria. German (C1/C2) Speakers – Exciting Customer Support Opportunity in Sofia Madrid, Spain

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📌 German/Speakers – Exciting Customer Support Opportunity In Sofia (Madrid)
🏢 Cross Border Talents
📍 Madrid