Are you ready to be part of Amazon's most innovative and fastest-growing delivery service?
We're revolutionizing the retail landscape by building an ultra-fast delivery service that will delight customers across major European cities. As senior Planning Manager in Quick Commerce Central Operations, you will own the operational mechanisms, processes, and communication frameworks that enable seamless execution across the EU Quick Commerce network. You will lead business reviews, design and implement standard work, and drive continuous improvement initiatives that enhance performance, reduce defects, and scale operations. The position offers a 10h20 to 18h30 fix schedule, with working days being Tuesday to Saturday. Business Reviews & Performance Management Lead and facilitate daily, weekly, and monthly business reviews across the Quick Commerce network, driving accountability and action on key performance metrics
Design and implement business review mechanisms that enable data-driven decision making and rapid issue resolution




Create and maintain performance dashboards and reporting mechanisms that provide visibility into operational health
Define and document standard operating procedures for shift handovers, ensuring seamless continuity of operations across time zones and shifts
Design and implement quality control mechanisms to ensure adherence to standard work
Facilitate information flow across shifts, ensuring critical context is preserved during handovers
Data Analysis & Insights
Use data to inform operational decisions, capacity planning, and resource allocation
You will balance leading business reviews with designing operational improvements and supporting live operations. Your day may include facilitating a network-wide DBR, deep diving on delivery performance trends, collaborating with schedulers on shift handover protocols, partnering with site operators on process gaps, and analyzing data to inform capacity decisions. You will continuously evaluate opportun

📌 Quick Commerce Senior Planning Manager, EU CO Quick Commerce (Barcelona)
🏢 Amazon
📍 Barcelona