¿Dónde vas a trabajar?

Multinational Company in Barcelona

¿Qué harás en tu reciente puesto?

Issue Resolution:

- Analyzing and resolving invoice discrepancies and any related issues in a timely and efficient manner

- Fast and effective response to inbound calls/emails.

- Solve status queries.

- Escalate potential issues.

Service Excellence:

- Providing the best-in-class supplier service based on a fine understanding of the nature of Accounts Payable.

- Ensure contractual SLA is maintained (48 hours to answer emails).

- Ensure the E2E supplier service process.

- Vendor Relations: Managing vendor inquiries, offering clarifications.

Cross‑department Coordination: Collaborating closely with internal teams (Accounts Payable, Treasury, other deparments) to resolve the issues

¿A quién buscamos (H/M/D)?

Requirements:

- Languages: English required, Spanish preferred but not mandatory. Additional languages are considered an asset.

Competencies:

- Customer orientation

- Strong attention to detail.

- Strong communication skills.

- Strong analytical and problem-solving skills





- Flexible and autonomous.

- Initiative, highly proactive and adaptable approach.

- Solution oriented.

- Real capability to listen to customers, understanding of their needs.

Specific Knowledge required: Proficiency in SAP and Microsoft Office.

¿Cuáles son tus beneficios?

Working hours

- Flexible start time between 7:30 a.m. and 10:00 a.m.

- From Monday to Thursday, employees work 8.5 hours of effective working time per day, plus a 40-minute lunch and coffee break.

- On Fridays, there is a 6-hour intensive working day, with a flexible start time between 7:30 a.m. and 9:30 a.m.

Remote Working Policy

- Hybrid model: 3 days in the office and 2 days working from home.

- Employees do not need to complete their probation period to access remote working; they simply need to accept the company's remote working policy.

- Working remotely from abroad is not permitted, nor from locations more than 3 hours away from the office.

📌 Accounts Payables - Customer Service (Barcelona)
🏢 Michael Page
📍 Barcelona