Global Cx Training & Qa Leader - Ai-Driven & Multi-Brand (Alcobendas)

Global Cx Training & Qa Leader - Ai-Driven & Multi-Brand (Alcobendas)

04 oct
|
Xe.com
|
Alcobendas

04 oct

Xe.com

Alcobendas

Dandelion Payments is seeking a Manager, CX Training & QAi to lead training and quality assurance across Xe, Ria Money Transfer, and Dandelion CX teams. You will identify needs, design programmes, and drive improvements with an AI-powered QA tool to surface insights in near real time. You will oversee the Training and QAi teams, align programmes with business goals, evaluate impact, and report to CX leadership, while collaborating across general, multi-brand environments. #J-18808-Ljbffr

📌 Global Cx Training & Qa Leader - Ai-Driven & Multi-Brand (Alcobendas)
🏢 Xe.com
📍 Alcobendas

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