Overview In this role you will safeguard and improve data quality across Zurich’s global operations, supporting the Knowledge Operations team in a multinational insurance context. You will collaborate with stakeholders worldwide to ensure accurate data for decision-making and drive efficiency through data-driven improvement initiatives. You’ll gain exposure to end-to-end data flows, systems dependencies, and transformation projects that scale operations. This is a hands-on position that values curiosity, precision, and cross-country teamwork.

Compensaciones / Beneficios

flexible working model home office setup allowance training programs (languages) health insurance life and accident insurance retirement plan

Responsabilidades

Support collection, review, and completion of General and Wording Capabilities data across Zurich’s global network Review data for completeness, consistency, and accuracy; maintain audit trails Foster collaboration with stakeholders across countries and central functions Engage with countries, underwriting,



and project teams to finalize technical content and ensure alignment with standards Support launch of new propositions by maintaining reference systems reflecting updated integral wording Maintain internal guidelines and standard operating procedures aligned with data management processes Contribute to transformation and continuous improvement initiatives by identifying issues and supporting efficiency and quality improvements

Requisitos principales

1–2 years of experience in insurance, operations, data management, business administration, finance, or a related field Bachelor’s degree in a related field Interest in structured data and data quality across systems and processes Advanced knowledge of Microsoft Excel; PowerPoint; familiarity with Power BI is a plus Exposure to VBA for Excel, SQL, Python, and Qlik is an asset Curiosity about end-to-end data flows and dependencies; impact on downstream reporting and decisions Exposure to process improvement, digital transformation, reporting, automation, or related projects is a plus Fluency in English and Spanish; other languages are a plus Teamwork across multinational teams; strong written and verbal communication Curiosity and analytical mindset Meticulous attention to detail Strong problem-solving with ability to break down complex issues Microsoft Excel PowerPoint Power BI

📌 Knowledge Operations Specialist - Zurich Insurance Group (Barcelona)
🏢 Zurich Insurance Group
📍 Barcelona