Overview As a Business Analyst, you will lead Salesforce initiatives from a business perspective, aligning technology with sales goals and driving data-driven insights. You’ll bridge stakeholders and tech teams to optimize sales processes and dashboards at Applus+ IDIADA. The role combines leadership, system implementation, and BI to deliver measurable improvements. This is a chance to shape how the organization leverages Salesforce and related data across the enterprise.

Responsabilidades

Lead and mentor a small Salesforce team and coordinate project activities Drive end-to-end Salesforce implementations and enhancements Translate user needs and business objectives into Salesforce solutions with best-practice processes Oversee data integration from Salesforce, SAP, and other tools to deliver insights Define and monitor KPIs for sales operations and oversee dashboards and BI tooling Manage data governance, quality,



and data cleansing across systems Develop training materials and lead stakeholder-facing enablement sessions Communicate findings and recommendations to management and cross-functional teams

Requisitos principales

5-7 years in business analysis with CRM focus and Salesforce implementation leadership Deep knowledge of Salesforce, SAP integration, and enterprise BI tools Experience with data mining, visualization, APIs, and system integrations Proven track record leading teams and translating business needs into technical solutions Strong analytical, problem-solving, and stakeholder management abilities Excellent communication and proactive, solution-oriented mindset leadership analytical thinking stakeholder management Salesforce SAP integration enterprise BI tools

📌 Lead Business Analyst - Sales Operations (Tarragona)
🏢 Applus IDIADA
📍 Tarragona