04 oct
|
Aqua Expeditions
|
Madrid
04 oct
Aqua Expeditions
Madrid
General Training, Development & Retention Specialist based in Spain.
At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.
Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.
U: We believe in UNITY, and prioritize effective teamwork.
A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.
Execute Aqua Expeditions' Global Training & Development strategy directly across operations, translating People & Culture standards into practical learning, capability-building and career development actions.
The role works closely with frontline employees and operational leaders to identify development needs, deliver hands-on learning, strengthen leadership capabilities and build sustainable internal talent pipelines.
Must have full professional fluency in English and Spanish.
Diagnose operational capability gaps through observation, interviews, performance information and direct engagement with employees and leaders.
Design, adapt and deliver practical training programs aligned with Aqua service standards, SOPs, expected behaviors and business priorities.
Provide hands-on, on-the-job and onboard training across Aqua Expeditions operations, ensuring learning is relevant to the local operating context.
Lead and support onboarding, operational induction, cross-training, refresher training and continuous learning initiatives.
Coach crew members, supervisors and operational leaders to strengthen performance, feedback, team leadership and people-development capabilities.
Build
📌 Global Training, Development (Madrid)
🏢 Aqua Expeditions
📍 Madrid