The Resident Coordinator is, together with the Resident Director, API’s main representative in a given location. They are the ones who manage a specific department within the organization of a given location

. Due to the nature of the study abroad field, additional time beyond regular office hours is to be expected in this role.

This is a very active and proactive role, which will vary and demand different skills and a lot of creativity on the part of the coordinator, who will have the support of the Resident Director and the API US office. We are looking for proactive, motivated, friendly and professional individuals who want to get involved in this unique field and learn everyday.

Academics

Registering and enrolling students at the Host University; Sending a course confirmation to our Program Manager; Reception and delivery of transcripts and sealed envelopes

API policies and procedures

Read and understand the Company’s Manual and Follow API policies and procedures; advising students on a range of issues including, but not limited to, personal welfare, safety, cultural differences.

Health and safety

Discuss and advise API US about any medical conditions that may affect a student’s behavior or welfare.; Ensure students comply with policies,



procedures, and expectations; Respond quickly and efficiently to emergency situations. Be the emergency contact on call 24/7 (rotating) during students stay on site. Refer and accompany participants to doctors as needed.

Housing

Research adequate housing for students and negotiate with partners reservations and costs ; Work with Company to make housing arrangements; Assist students in resolving housing concerns.

Student Life

Work with Company to prepare for participant arrivals; Conduct the initial orientation with the participants.; Act as “cultural coach” for the participants, assisting them in their transition into a new country, while they deal with homesickness, etc; Maintain regular hours of availability for the participants; Organize and lead participants on excursions

Qualifications

· Proficient Spanish/English

· Excellent management skills

· Ability to wear multiple hats

· Good knowledge of local culture and cultural differences

· Able to work under pressure and make quick decisions

· Excellent organizational skills

High degree of professionalism, representing API’s interests

📌 Resident Coordinator Madrid, Spain
🏢 Academic Programs International (API)
📍 Madrid