osapiens is seeking a Transformation Leader for its Integral Support team in Madrid. This full-time, on-site role is hybrid, with up to two days of home office per week, and focuses on turning Support into an intelligent, automated, and continuously improving organization.You will lead a high-performing team and drive process improvements across Product, Delivery, and Engineering. We value 7+ years in Digital Transformation or SaaS/enterprise tech, with a proven track record in automation,
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📌 Head of AI-Driven Support Transformation (Madrid)
🏢 osapiens
📍 Madrid
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