Fashion Support Consultant - (Italian speaking) - Onsite - GS02 Job Description Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a

Fashion Support Consultant

you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.

Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

Take incoming customer and from boutiques and shops calls and solve users’ demands

Log call details onto call management systems and provide response and resolution within SLA

Maintain service and product knowledge and expertise associated with applications specific to individual customers

Ensure contractual SLA is maintained

Your Qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix Is a Great Match If You

Have a proficient or bilingual level of Italian, and advanced level of English

Have minimum of 1-year relevant experience in fashion retail or retail

Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)





Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads

Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs

Have exceptional customer-facing and customer-care skills

Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

unique lifestyle

Full-time 39 hours/week permanent contract: rotative Monday to Saturday 8:00 - 19:00

Salary 19 623 euros gross/year + up to 1 200 euros gross/year in bonus

Central office location in Barcelona

Full paid training on the company and the project you'll be working on

Career development programs, specialized courses

Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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📌 Fashion Support Consultant - (Italian speaking) - Onsite (Barcelona)
🏢 Concentrix
📍 Barcelona