Customer Support Advisor – Danish Speaker – Barcelona (Hybrid) Location:

Barcelona, Spain Work Model:

Hybrid Start Date:

ASAP

About the Role Join an international customer support team and help travellers around the world with their accommodation needs.

You will act as the link between customers and providers, ensuring smooth communication and high-quality service across bookings, payments, and general inquiries.

What you'll do

Support customers via email and phone

Help solve booking, payment, and service-related questions

Mediate between travellers and accommodation providers

Ensure a high level of customer satisfaction

Follow internal processes and guidelines

Requirements

Danish: C1-C2

English: B2-C1

Good communication and listening skills





Problem-solving mindset

Comfortable using basic PC tools (email, CRM, etc.)

No previous experience required

Customer service experience is a plus (not mandatory)

Salary & Benefits

€22,249 gross/year

Hybrid work model

Fixed schedule (rotating shifts between 09:00–20:00)

27 vacation days

Initial training (3 weeks) + ongoing coaching

Multicultural and international environment

Modern office in Barcelona (well connected & central location)

Temporary contract with possibility of permanent role

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📌 Customer Support Advisor (Danish) - Barcelona
🏢 cbtalents-37
📍 Barcelona