Ready for a Career Move to Sunny Madrid?

Join us as a

Customer Service Agent – Banking ! You'll deliver essential client support for a major banking partner while living in one of Europe's most vibrant Mediterranean coastal cities—known for its incredible lifestyle, rich history, beautiful beaches, and warm climate. Role & Location Overview

Role:

Customer Service Agent – Banking Location:

Madrid, Spain Work Model:

On-site initially , transitioning to a

Hybrid model

(combining remote and office days) as you settle in! Schedule & Working Hours

Shift:

Afternoon Shift (15:00 – 22:00) Weekly Hours:

38.5 hours per week Salary & Benefits Package

Gross Salary:

€16,919.84 gross/year

(€1,409.98 gross/month) Language Allowance:

Includes a dedicated

€129.27/month

language bonus Sunday Premium:





Additional

€1.92 gross/hour

for Sunday shifts Training:

25 days of fully paid, comprehensive on-site training at ABAI offices in Rivas to set you up for absolute success! Who We Are Looking For

Education:

High school education (Bachillerato) or equivalent Languages:

Fluent command of

German

and

Spanish

(both oral and written) Skills:

Strong communication, teamwork, collaboration, and intermediate computer skills Experience:

Previous experience in banking customer service or account management is a big plus! Start Date:

November 2, 2026

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📌 Customer Service Agent – Banking (Madrid)
🏢 CB Talents
📍 Madrid