Ready for a Career Move to Sunny Valencia? Join us as a
Customer Service Agent – Banking ! You'll deliver essential client support for a major banking partner while living in one of Europe's most vibrant Mediterranean coastal cities—known for its incredible lifestyle, rich history, beautiful beaches, and warm climate.
Role & Location Overview
Role:
Customer Service Agent – Banking
Location:
Valencia, Spain
Work Model:
On-site initially , transitioning to a
Hybrid model
(combining remote and office days) as you settle in!
Schedule & Working Hours
Shift:
Afternoon Shift (15:00 – 22:00)
Weekly Hours:
38.5 hours per week
Salary & Benefits Package
Gross Salary:
€16,919.84 gross/year
(€1,409.98 gross/month)
Language Allowance:
Includes a dedicated
€129.27/month
language bonus
Sunday Premium:
Additional
€1.92 gross/hour
for Sunday shifts
Training:
25 days of fully paid, comprehensive on-site training at ABAI offices in Rivas to set you up for absolute success!
Who We Are Looking For
Education:
High school education (Bachillerato) or equivalent
Languages:
Fluent command of
German
and
Spanish
(both oral and written)
Skills:
Strong communication, teamwork, collaboration, and intermediate computer skills
Experience:
Previous experience in banking customer service or account management is a big plus!