New opening: Banking Customer Service Agent in Madrid, Spain, for Basque speakers. You will support banking customers with accuracy, discretion and a friendly approach. You will be supporting a well-known company in the banking sector. Key Responsibilities:

Protect customer data at every step Keep careful records of every interaction Answer customer questions about accounts, cards and payments Resolve issues accurately and in line with procedures Requirements:

Fluent Basque, written and spoken Spanish at upper-intermediate (B2) level or above High school education (Bachillerato) or equivalent; banking customer service experience is valued The selection includes a short video and a written test in the required language Team player who is open to feedback Customer-focused,



patient and solution-oriented Working Conditions:

Work model: On-Site Schedule: Afternoon – 15:00–22:00 Paid training: 25 days Start date: 2 November 2026 Full-time contract Salary & Benefits:

Salary: €1,409.98 gross per month, plus a €129.27 gross monthly language allowance Sunday shifts paid an extra €1.92 gross per hour 38.5 hours per week Location:

Open to candidates already living in or near Madrid. This is one of several openings we are recruiting for - ask us what else might fit.

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📌 Banking Customer Service Agent - Basque Speaker | Madrid, Spain
🏢 Cross Border Talents
📍 Madrid