Resolve incidents with customers about queries and payments

Build relationships and credibility with internal and external customers

Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company

Ensure proper financial measures for collections

Address insolvencies according to company policies and procedures

Be in charge of providing support in accounting closings

Main Responsabilities

Resolve incidents with customers about queries and payments

Build relationships and credibility with internal and external customers

Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company

Ensure proper financial measures for collections

Address insolvencies according to company policies and procedures

Be in charge of providing support in accounting closings

Qualifications & Skills

1-2 years of experience in AR or a position related to Finance. E.g. Cash Allocation, Cash Collection, and Dispute Management.

Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus





Experience with automation of credit to cash process between different tools

Analytical skills: Understanding account situations and studying the problem.

Strong and clear communication

Detail & solution-oriented person

Romanian and English are required; German is a plus.

WHAT DO WE OFFER?

Hybrid Work Model: Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance.

Full-time position based in Barcelona.

Ticket Restaurant: Enjoy a daily meal allowance to support your well-being.

Versátil retribution: Kindergarten & Transport

30 Labor Days of Holidays: Ample time off to relax and recharge.

Language Lessons: Access to language lessons to help you grow both personally and professionally.

Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.

Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success.

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📌 Senior Specialist Collection, Dunning & Dispute Management (Barcelona)
🏢 Omya
📍 Barcelona