At ASTEK Iberia, we are looking for an experienced Business Analyst to join a leading client in the airline and aviation industry, contributing to innovative digital solutions within a large-scale customer service and digital transformation environment.

? Main responsibilities:

- Define and document business requirements, tasks, and product evolutions.
- Maintain and manage the product backlog, ensuring alignment with business objectives.
- Prioritise requirements and tasks based on business value and stakeholder needs.
- Define clear acceptance criteria to support successful delivery.
- Coordinate and support cross-functional teams throughout the product lifecycle.
- Provide a global vision of product evolution and ensure consistency across initiatives.
- Collaborate with technical and business stakeholders to translate business needs into actionable requirements.

? Who are you?

- Proven experience as a Business Analyst in large-scale projects and Agile environments.
- Strong affinity with digital Front-end and API-based solutions.
- Ability to understand and analyse Architectural Decision Records (ADRs), flow charts, and network diagrams.
- Experience working with backlog management and requirement prioritisation.
- Hands-on experience with Jira (Trackspace & Docspace) and Miro.
- Good understanding of Agile frameworks, particularly SAFe methodology.
- Strong communication and stakeholder management skills.
- Experience coordinating multidisciplinary teams and facilitating collaboration.
- Familiarity with Cognigy and Genesys environments.
- Very good command of English, both written and spoken.

Nice to have:

- Knowledge of standard login and authentication solutions.
- Knowledge of CRM ecosystems and SAMBA landscape.




- Experience in the airline, aviation, travel, or customer service industry.
- Exposure to system integrations and API-driven architectures.

? Who are we? Since 2015, Astek Iberia has been accompanying its customers in their development throughout Spain (Madrid, Barcelona, Valencia, Basque Country, Andalusia, Galicia, etc.).

Founded in France in 1988, Astek is a integral player in engineering and technology consulting, present in five continents and 25 countries. With expertise in a wide range of industrial and service sectors, Astek is an essential partner, supporting its customers in an intelligent deployment of their products and services, and in the implementation of their digital transformation.

Today we are more than 8,000 employees, committed every day to promote the complementarity between digital technologies and complex systems engineering.

Our style is to have flexible schedules and highly value the well-being of our employees.

Why join us?

? You will grow professionally in a company in constant development and evolution.

? You will benefit from a personalized follow-up of your professional projects as close as possible to your ambitions.

? You will make a real contribution to the company's development in real time.

?️ You will enjoy 23 days of vacation (in addition to holidays) that you will be able to choose whenever you want.

? You will join our team: diverse, multicultural and constantly growing.

? You will have days full of good energy and good atmosphere.

...although you still have a lot to discover! ?

Shall we meet? ?

If you want to participate in the process, apply from here attaching your CV (in English) as detailed as possible and we will tell you more.

📌 Senior Business Analyst (Barcelona)
🏢 Astek
📍 Barcelona